10 Best Official Samsung Stores & Service Centers in NYC
10 Best Official Samsung Stores & Service Centers in NYC
Where to experience and service Korea’s top technology in New York City.
Choosing a Samsung product means investing in a global leader of innovation, from groundbreaking foldable phones to stunning QLED TVs and smart home appliances.
In New York City, a hub of technology and style, finding an official Samsung location is key to experiencing the latest devices, getting expert advice, and receiving certified repairs. These official stores, authorized retailers with “Experience Shops,” and certified service centers are the premier destinations for all your Samsung needs.
The experience of shopping for Samsung products in NYC is designed to be immersive. The official brand store offers a playground of technology, while dedicated shops within retailers like Best Buy provide hands-on access to the entire ecosystem.
For service, a network of authorized centers ensures that your devices are repaired by certified technicians using genuine Samsung parts. This network guarantees a level of quality and expertise that protects your investment.
This guide, a special curation by AZ New York, is your essential map to the 10 best official Samsung destinations across the city.
You might be interested in these other top electronics brands
| Electronics Brand | Known For | Key NYC Locations |
|---|---|---|
| Apple | Seamless Ecosystem & Design | Fifth Avenue & SoHo |
| AI & Smart Devices | Chelsea & Williamsburg | |
| Sony | Gaming & Pro Cameras | Flatiron District |
| Bose | Noise-Cancelling Audio | SoHo & Columbus Circle |
| Microsoft | Productivity & Computing | Fifth Avenue |
4 Tips for Visiting a Samsung Location in NYC
- Distinguish the Location Type: Know if you’re going to an “Experience Store” (for sales and demos), a “Samsung Experience Shop” inside Best Buy (sales and demos), or a “uBreakiFix” location (primarily for authorized repairs).
- Book Service Appointments Online: For repairs, especially at uBreakiFix locations, booking an appointment online is highly recommended to ensure the parts for your device are in stock and to minimize wait times.
- Experience the Ecosystem: At sales locations, ask for a demonstration of how different Samsung products (like a Galaxy Watch, Buds, and phone) work together with SmartThings for a connected home experience.
- Ask About Trade-In Values: When looking to upgrade your phone, always ask about current trade-in promotions. Samsung and its retail partners often offer competitive values for older devices.
Keep an Eye On: Samsung Care+ and Certified Repairs.
When getting your device fixed, always choose an authorized location like a uBreakiFix listed here.
Using an authorized service center guarantees that your repair will be done with genuine Samsung parts by certified technicians.
This is crucial for maintaining your device’s warranty, water resistance, and overall performance. Also, inquire about Samsung Care+, an extended warranty and insurance program that can save you money on future repairs.
Frequently Asked Questions (FAQ)
What happened to the Samsung 837 store in the Meatpacking District?
Samsung 837, the brand’s flagship interactive space, has permanently closed. The official brand-operated store for sales and experience is now located at Queens Center.
Can I buy a Samsung TV or appliance at these locations?
The Samsung Experience Store and Best Buy locations are excellent places to see and purchase TVs and other large products. The uBreakiFix service centers are focused exclusively on repairing smaller electronics like phones, tablets, and watches.
Are repairs at uBreakiFix official Samsung repairs?
Yes, Samsung has an official partnership with uBreakiFix by Asurion. Their locations are Samsung Care Authorized Service Providers, using genuine parts and tools for repairs that are backed by Samsung.
Ranking: The 10 Best Official Samsung Locations in NYC
Below, check out the key Official Samsung stores, experience shops, and service centers in the city, in a special curation by AZ New York.
1. Samsung Experience Store – Queens Center
This is the primary, official brand-operated Samsung store in New York City. It’s the ultimate destination to experience the full range of Samsung’s latest products, from Galaxy phones and watches to laptops and tablets, all in an immersive environment.
Address: 90-15 Queens Blvd, Elmhurst, NY 11373
Phone: (718) 507-5000 (Mall number, store direct line may vary)
Type: Official Brand Store
Borough: Queens
Highlight: The only official, standalone Samsung retail store in NYC.
2. Samsung Experience Shop at Best Buy – 5th Avenue
Located in the heart of Midtown, this store-within-a-store is the most prominent authorized retail location in Manhattan. It features dedicated Samsung experts and a wide array of products available for hands-on demos.
Address: 531 5th Ave, New York, NY 10017
Phone: (212) 808-0309
Type: Authorized Retailer
Borough: Manhattan
Highlight: A prime, central location for experiencing Samsung products.
3. Samsung Experience Shop at Best Buy – Chelsea
Serving the tech-savvy neighborhoods of Chelsea and the Flatiron District, this Samsung shop offers a convenient downtown location to explore the latest Galaxy devices, home theater systems, and connected appliances.
Address: 60 W 23rd St, New York, NY 10010
Phone: (646) 827-1343
Type: Authorized Retailer
Borough: Manhattan
Highlight: The key downtown Manhattan destination for Samsung products.
4. uBreakiFix – Downtown Brooklyn (Official Service)
As a Samsung Care Authorized provider, this is a top choice for official repairs in Brooklyn. They handle everything from cracked screens on a Galaxy S-series to battery replacements, using genuine parts.
Address: 392 Court St, Brooklyn, NY 11231
Phone: (929) 324-0277
Type: Authorized Service Center
Borough: Brooklyn
Highlight: A major authorized repair hub for Brooklyn residents.
5. uBreakiFix – Upper West Side (Official Service)
This is a crucial service location for Samsung owners on the west side of Manhattan. Offering certified, same-day repairs for most common issues, it provides a reliable option for getting your devices fixed quickly and correctly.
Address: 202 W 96th St, New York, NY 10025
Phone: (212) 903-4349
Type: Authorized Service Center
Borough: Manhattan
Highlight: Key service center for the Upper West Side.
6. uBreakiFix – Chelsea (Official Service)
Paired conveniently near the downtown retail locations, this uBreakiFix offers authorized service for the downtown Manhattan area, including Chelsea, Greenwich Village, and the West Village.
Address: 259 W 23rd St, New York, NY 10011
Phone: (212) 989-4878
Type: Authorized Service Center
Borough: Manhattan
Highlight: The primary service destination for downtown Manhattan.
7. uBreakiFix – Bay Ridge (Official Service)
Serving the communities of South Brooklyn, this location is a trusted Samsung Care Authorized center. It provides essential repair services for a large residential area, from Bay Ridge to Bensonhurst.
Address: 8612 5th Avenue, Brooklyn, NY 11209
Phone: (929) 998-0200
Type: Authorized Service Center
Borough: Brooklyn
Highlight: A vital repair center for the South Brooklyn community.
8. uBreakiFix – Bayside (Official Service)
This center is the go-to authorized repair shop for residents in Eastern Queens. It offers reliable and certified Samsung repairs, saving customers a trip to more central parts of the city.
Address: 42-28 Bell Blvd, Bayside, NY 11361
Phone: (718) 819-8194
Type: Authorized Service Center
Borough: Queens
Highlight: Key authorized service provider for Eastern Queens.
9. uBreakiFix – Park Slope (Official Service)
Located in one of Brooklyn’s most vibrant neighborhoods, this uBreakiFix is a convenient stop for families and professionals needing quick, authorized repairs on their Samsung Galaxy devices.
Address: 161 7th Ave, Brooklyn, NY 11215
Phone: (347) 987-4343
Type: Authorized Service Center
Borough: Brooklyn
Highlight: Convenient, certified repairs in the heart of Park Slope.
10. Samsung Experience Shop at Best Buy – Bronx Terminal Market
This is the most significant authorized retail location for Samsung in the Bronx. The dedicated Experience Shop inside the large Best Buy provides residents access to hands-on demos and expert advice without leaving the borough.
Address: 610 Exterior Street, Bronx, NY 10451
Phone: (917) 742-1002
Type: Authorized Retailer
Borough: The Bronx
Highlight: The primary destination for experiencing Samsung products in the Bronx.
All research and the final selection of the locations in this guide were carried out by the team at AZ New York. These are the primary Official Samsung stores, authorized retailers, and service centers within the five boroughs.
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