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Macy’s Herald Square in NYC — A Complete Guide

Admin_AZ_New_York 1 week ago

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Macy’s Herald Square in NYC — A Complete Guide

Famously known as the “World’s Largest Store,” Macy’s Herald Square is more than just a department store; it’s a New York City icon and a global shopping destination.

Occupying an entire city block in Midtown Manhattan, this flagship store is renowned for its historic wooden escalators, elaborate holiday window displays, the annual Thanksgiving Day Parade, and floor after floor of fashion, food, and home goods.

On this page, you will find everything you need to know: general information, nearby shopping centers, featured departments, dining options, visitor tips, and fun facts.

General Shopping Center Information

Official Name	Macy’s Herald Square
Address	151 W 34th St, New York, NY 10001, USA
Borough	Manhattan (Midtown / Herald Square)
Inauguration	1902 (at Herald Square location)
Operator	Macy’s, Inc.
Number of Floors	11 floors
Total Number of Stores	1 (Flagship department store with hundreds of in-store brand boutiques)
Cinema Information	None.
Parking	No dedicated garage. Multiple private garages are available nearby.
Pet-Friendly	No, with the exception of service animals.
Sustainability	Yes, as part of Macy’s, Inc. corporate sustainability goals (e.g., solar installations, sustainable sourcing, reduced packaging).
Architectural Style	Historic Renaissance Revival, a designated National Historic Landmark.
Main Access Routes	Direct access from 34th St-Herald Sq subway (B,D,F,M,N,Q,R,W lines); 1 block from Penn Station (LIRR, NJ Transit, Amtrak).
Annual Visitors	Millions (one of NYC’s top tourist attractions).
Official Website	macys.com/herald-square
Phone / Customer Service	(212) 695-4400
Operating Hours	Varies, typically 10:00 AM – 9:00 PM (Extended holiday hours).

10 Nearby Shopping Centers & Districts

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Shopping Center / District	Approximate Distance	Internal Link
Manhattan Mall	< 0.1 miles (across the street)	Manhattan Mall
34th Street Shopping District	0 miles (you are in it)	34th Street Shopping
The Shops at Hudson Yards	1 mile	The Shops at Hudson Yards
Times Square Shopping	0.7 miles	Times Square Shopping
5th Avenue Shopping District	0.5 miles	5th Avenue Shopping
Bryant Park / 42nd St	0.5 miles	Bryant Park Shopping
Union Square Shopping	1.2 miles	Union Square Shopping
The Shops at Columbus Circle	1.7 miles	The Shops at Columbus Circle
Chelsea Market	1 mile	Chelsea Market
SoHo Shopping District	2 miles	SoHo Shopping

Approximate distances from Macy’s Herald Square by walking. Times may vary.

5 Featured Experiences & Departments

Macy’s Santaland: A beloved, immersive holiday experience leading to Santa Claus (seasonal).
The Wooden Escalators: Historic wooden escalators, some dating back to the 1920s, are still in operation.
Macy’s Flower Show: A spectacular annual spring event where the store is filled with elaborate floral designs.
The Cellar: An entire floor dedicated to gourmet food, kitchenware, and a variety of dining counters.
De Gustibus Cooking School: A high-end recreational cooking school featuring classes from celebrity chefs.

25 Relevant In-Store Brands & Boutiques

The store and brand directory is vast and subject to change. Check the official website for specific brand locations.

Dining Options (Restaurants and Cafes)

Pet-Friendly

Macy’s Herald Square is not pet-friendly. Only certified service animals are permitted inside the store.

Sustainability and Environmental Policy

Macy’s, Inc. is committed to sustainability through its “Mission Every One” social purpose platform. This includes:

Energy Reduction: Installing LED lighting and managing energy use, including solar power installations at many facilities.
Sustainable Products: Increasing the use of sustainably sourced materials in its private-label brands.
Reduced Packaging: Optimizing packaging to reduce waste in shipping and operations.

Useful Tips for Visitors

Get the Visitor’s Pass: International visitors (and some domestic) can get a “Visitor’s Savings Pass” for a discount. Check in at the Visitor’s Center on the Mezzanine level.
Get a Map: The store is enormous and can be confusing. Grab a store directory near any main entrance to navigate the floors.
See the Wooden Escalators: Don’t miss riding the historic wooden escalators, primarily located in the center of the building from the main floor up to the 8th.
Check Holiday Schedules: During November and December, the store is incredibly busy. Santaland requires advance reservations, and window displays draw large crowds.

Fun Facts

Macy’s is the host and main sponsor of the Macy’s Thanksgiving Day Parade, which ends at the Herald Square storefront.
The building was the first to be built with modern-day escalators. It still features several of the original wooden ones.
The store was the main setting for the classic 1947 film Miracle on 34th Street.
The red star in the Macy’s logo comes from a tattoo that founder R.H. Macy got as a teenager when he worked on a whaling ship.

Store Rules and Procedures

Standard retail store policies apply.
Lost and Found is located at the store’s security office.
Large bags may be subject to inspection upon exiting.
Smoking and vaping are not permitted.

Other Services and Infrastructure

Visitor’s Center: Located on the Mezzanine (2nd Floor) for international visitors, currency exchange, and savings passes.
Personal Shopping: “Macy’s By Appointment” offers complimentary personal styling services.
De Gustibus Cooking School: A high-end cooking school is located on the 8th floor.
Restrooms: Public restrooms are available, but locations can be tricky to find. Check the store directory.
Bridal Salon & Registry: A full-service bridal salon and gift registry are available.

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