Macy’s Herald Square Shopping in NYC — A Complete Guide

General Shopping Center Information

10 Nearby Shopping Centers & Attractions

Approximate distances from Macy’s Herald Square by walking. Times may vary.

5 Featured Brands & Attractions

1. Macy’s Thanksgiving Day Parade (Event)
2. Macy’s Santaland (Event)
3. Macy’s Flower Show (Event)
4. The Wooden Escalators (Attraction)
5. Louis Vuitton (In-Store Boutique)

25 Relevant In-Store Brands and Boutiques

1. Louis Vuitton
2. Gucci
3. Burberry
4. Coach
5. Michael Kors
6. Kate Spade
7. Polo Ralph Lauren
8. Levi’s
9. Nike
10. Adidas
11. Calvin Klein
12. MAC Cosmetics
13. Chanel (Beauty & Fragrance)
14. Dior (Beauty & Fragrance)
15. Sephora (In-Store)
16. Finish Line (Shoes)
17. Sunglass Hut
18. Toys “R” Us (In-Store)
19. Nespresso
20. Samsung
21. UGG
22. Swarovski
23. Tumi
24. Macy’s Wine Cellar
25. The Cellar (Home Goods)

This is a traditional department store, so all brands are “store-within-a-store” concepts.

Dining Options (Featured Restaurants)

Macy’s offers a wide range of dining, from full-service restaurants to quick snacks.

1. Stella 34 Trattoria (Italian / 6th Floor)
2. Rowland’s Bar & Grill (in The Cellar)
3. Macy’s Taste Bar Cafe
4. Starbucks (Multiple Locations)
5. Auntie Anne’s
6. Pinkberry
7. McDonald’s

Pet-Friendly

Yes. Macy’s Herald Square is famously pet-friendly. Well-behaved, leashed dogs are welcome inside the store. This policy dates back to its founder’s love for animals.

Sustainability and Environmental Policy

Macy’s, Inc. operates a corporate sustainability program called “Mission Every One.”

• • Solar Power: The Herald Square store has a large solar panel installation on its roof, one of the largest in NYC.
  • Sustainable Products: The company aims to increase its offering of “sustainably-sourced” products across all categories.

* Energy Reduction: The store has undergone massive renovations to install LED lighting and more efficient HVAC systems to reduce its energy footprint.

Useful Tips for Visitors

• • Visitor Savings Pass: International and domestic tourists can get a 10% Visitor Savings Pass. You must show your out-of-state ID or passport at the Visitor Center on the Mezzanine level.
  • The Wooden Escalators: Don’t miss the historic wooden escalators, which date back to the 1920s. They are still in operation, running from the main floor up to the 8th.
  • Santaland & Flower Show: For holiday events (Santaland, Flower Show), check online. Reservations are now mandatory for Santaland and fill up weeks in advance.

* Restrooms: Public restrooms are available, but they can be hard to find and have long lines. Good locations are in The Cellar and on the upper floors (7th, 8th).

• Get Lost: The store is famously confusing to navigate. It’s a collection of three different buildings. Use the in-store directories or the Macy’s app.

Fun Facts

*
• Macy’s Herald Square is the setting for the classic 1947 film *Miracle on 34th Street*.
• It was the first building in the world to have modern escalators, installing the first ones (made of wood) in 1902.
• The Macy’s Thanksgiving Day Parade has been an annual tradition since 1924, starting at the store.
• The store has 2.5 million square feet of space, making it one of the largest single department stores in the world.
• The red star in the Macy’s logo comes from a tattoo that founder R.H. Macy got as a teenager when he worked on a whaling ship.

District Rules and Procedures

• • This is a private department store. Security is high (both visible and loss prevention).
  • Leashed dogs are welcome, but they must be well-behaved.

* Bag Checks: Security may check bags upon entry or exit.

• During peak holiday season, the store implements crowd-control measures, and entry may be restricted to certain doors.

Other Services and Infrastructure

• Visitor Center: Located on the Mezzanine (2nd) Floor, offering tourist information, the Visitor Savings Pass, and coat/bag check.
• Personal Shopping: “Macy’s By Appointment” offers free personal styling services.
• ATMs: Available on multiple floors.
• Bridal Salon & Registry: A full-service bridal salon and gift registry.
• Macy’s Wine Cellar: A separate store (accessible from the street) selling wine and spirits.